1.1 These General Business Terms (hereinafter referred to as the “GTC”) govern the rights and obligations of T-SHIRTS 4U s.r.o., 1c063986515, with its registered office at Vaníckova 315/7, 169 00 Praha 6, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Inscription 38359 (hereinafter referred to as “TAU Company”) and its prohibitions as well as the procedure for concluding a contract with the customer.
1.2 The GTC, within the meaning of the provisions of Section 1751 of Act c. 89/2012 Coll., the Local Government Code (hereinafter referred to as the “Local Code”), are part of the content of the contracts concluded by TU with the customer, and the customer must be familiar with the GTC before entering into the contract, namely on the website of TAU company (Internet domain http://www.t4u.cz), or by sending them to TU together with an offer. The content of the contract is an offer accepted by the customer of TU and VOP. If TU has concluded a framework agreement with the customer, the content of a specific purchase contract or contract has also drawn up the provisions of the framework contract.
1.3 In the event of a violation of the provisions of the GTC and the provisions of the contract of sale or contract for work, the provisions of the contract of sale, in the case of a contract of work, shall prevail. In the event of a conflict between the provisions of the GTC and the provisions of the framework contract, the provisions of the contract shall prevail. In the event of a conflict between the provisions of the framework contract and the provision of a specific purchase contract or contract, the provision of a specific purchase contract, if a contract of sale, shall prevail.
1.4 The customer cannot be only a natural or legal person who operates a business activity and with whom SpoleNosttau concludes a contract in connection with the customer's business, the provision of which is the delivery of custom-made textiles (purchase contract; the customer is the buyer) or the execution of printing, printing, sublimation or printing on the customer's textiles (contract for work; the customer is the customer). For the avoidance of doubt, only a person who identifies himself to the TAU vicispolenosti with his IC is considered as a customer.
1.5 The customer is also responsible for the Czech Republic, or another state, a territorial self-government entity (municipality, region) or another public procurement contract pursuant to Section 4 of Act c. 134/2016 Coll., on the award of public contracts, in the case of the following provisions, such as the State Prisoner Organization or the Prisoner Organization, with which it performs the function of the contractor territorial self-government as a whole, if the TAUs company concludes a contract, the provision of which is the delivery of custom-made textiles or the execution of printing, printing, sublimation or application of prints on the customer's textiles.
2.1. The contract between T4U and the customer is concluded by accepting the offer made by T4U by the customer.
2.2 The Customer may contact T4U in person or by e-mail with their request to submit a quotation. The request must contain:
• Customer's contact details (first and last name or name, identification number of a person or entity, place of business, registered office or residence)
• graphic materials
• printing mock-up/printing instructions
• date of manufacture
• packing method
• number of pieces
• when ordering goods: type of goods, size, numbers, color
• method of transportation of goods
2.3 Graphic materials may be supplied in electronic form Pdf, Ai, EPS, PSD, TIFF or in any other form agreed by T4U.
2.4 If the data contained in the customer's request provide sufficient information for the processing of the offer, T4U shall send the customer an offer in the form of an offer sheet. The offer will be emailed to the customer. The offer must include a notice that the contract is governed by these GTC. T4U is bound by the offer for a period of fourteen days from the date of its dispatch to the customer, unless otherwise specified in the offer.
2.5 If the customer agrees to the offer, he will confirm the acceptance (acceptance) of the offer to T4U by e-mail. Upon delivery of acceptance by T4U, a contract is concluded, in accordance with Art. 1.4 of these Terms.
2.6 If the acceptance of the offer is delivered to T4U before 13:00 on the working day, it shall be registered on the same day in T4U's information system (hereinafter referred to as the “Information System”). If the acceptance of the offer is delivered to T4U after 13:00 on a working day or on a non-working day, it shall be registered in the information system no later than the following working day.
3.1. The deadline for the delivery of custom-made textiles or the execution of printing, embroidery, sublimation or application of prints on the customer's textiles (hereinafter referred to as the “delivery time”) is included in the offer of T4U.3.2. The delivery period is considered to have been complied with if within this period: (a) the goods are ready for acceptance by the customer at the premises of T4U at Vaníčkova 315/7 Prague 6, and the customer is informed of this fact; b) the goods are handed over for transport if the transport is provided by a transport service.
3.3 T4U ceases to be bound by the obligation to comply with the delivery time (to fulfill the contract within the delivery time) in the following cases: (a) the customer fails to pay the advance invoice within the specified time limit; (b) the customer fails to comment on the printed mock-up within the time limit referred to in paragraph 6.3; (c) the customer does not comment on the sampled product within the period referred to in paragraph 6.8; d) the customer did not deliver the goods for the production of the work within the specified period (e.g. did not deliver the goods for decoration); e) the customer did not provide the necessary documents for the execution of the contract within the specified period; f) the customer did not provide T4U with other synergies necessary to fulfill the contract its obligations; g) the customer is in arrears in payment of any pecuniary obligation to T4U; h) there is a circumstance excluding liability within the meaning of Section 2913 (2) of the Civil Code; (i) the goods necessary to fulfill the contract are not available on the market; j) in other cases provided for by these GTC.
3.4 T4U is obliged to inform the customer without undue delay that there has been a circumstance excluding liability in accordance with paragraph 3.3 (h) of these GTC or that the goods necessary to fulfill the contract pursuant to paragraph 3.3 (i) of these GTC are not available on the market.
3.5 If T4U is late in fulfilling the contract within the delivery period, it is obliged to pay the customer a contractual penalty of 0.05% of the purchase price for each day of delay upon written request.
4.1. The price for the delivery of custom-made textiles or the execution of printing, embroidery, sublimation or application of prints on the customer's textiles (hereinafter referred to as the “purchase price”) may be determined by:
1. on the basis of the T4U Offer submitted;
2. based on the valid price list of T4U;
3. on the basis of the content of the framework contract;
4. by a special agreement between T4U and the customer.
4.2 The purchase price will be indicated in T4U's offer addressed to the customer and does not include the following costs:
(a) the cost of packing the goods; the cost of packing the goods shall be determined according to the customer's specific requirements for the packaging of the goods and their amount shall be agreed with the customer together with the agreement on the method of packaging of the goods;
(b) the cost of making a print mock-up from the supplied graphics and editing the graphic materials supplied by the customer;
c) the cost of transporting the goods to the customer, unless otherwise provided in these GTC.
4.3 Value added tax shall be added to the purchase price in the amount determined by law on the date of the taxable transaction.
5.1 The maturity date of tax documents issued by T4U is seven (7) days from the date of issue. The maturity of advance invoices issued by T4U is three (3) days from the date of issue. The customer may request a change of due date by sending an e-mail to:”info@t4u.cz“. T4U is not obliged to comply with the request.
5.2 The purchase price and related costs can be paid: a) by bank transferb) in cash
5.3 For new customers, T4U requires payment of an advance payment before starting production of the order. The amount of the deposit is indicated in the offer referred to in paragraph 2.4.
5.4 After proper payment of the purchase price and related costs for three contracts, T4U may agree with the customer to pay the price and costs upon receipt of the goods for further orders. The customer must request this option by email at info@t4u.cz, T4U does not need to alert him further to this possibility. The customer is not automatically entitled to the above, and T4U may reject his request without specifying the reason for the refusal.
5.5 If the customer is late in paying the purchase price or related costs, the customer is obliged to pay T4U a contractual penalty of 0.1% of the amount owed for each day of delay. The maturity of the contractual penalty always occurs on the last day of the relevant calendar week, in which the customer's delay in paying the purchase price even partially took place.
5.6 The right of ownership of the goods passes to the customer only upon payment of the full purchase price and possibly related costs.
5.7 The Customer is not entitled to unilaterally settle his claim against T4U's claim or to transfer his claim for T4U to a third party.
5.8 In the event of the customer's delay in paying the purchase price or related costs more than ten days from the due date of the tax document or advance invoice, T4U is entitled to withdraw from the contract.
5.9 In the event of a customer's delay in paying any pecuniary obligation to T4U, T4U is entitled to suspend all deliveries to the customer, pending settlement of all customer obligations to T4U. Such suspension of supply shall not be considered a breach of contract by T4U.
6.1 Print mockup means the graphic design of the execution of printing, embroidery, sublimation or application of prints on textiles, which includes size, quantity, colour and method of technology (printing, embroidery or sublimation). The print mockup can be supplied to T4U by the customer or the print mockup can be prepared by T4U. If the customer does not indicate at the latest when accepting the offer that he will supply the print mockup, T4U will prepare the print mockup; this does not apply unless T4U and the customer agree otherwise. For the preparation of the print mock-up, T4U receives a reward, the amount of which T4U and the customer agree.
6.2 If the printing mockup is prepared by T4U, it is sent to the client by e-mail within 24 hours after registering the accepted offer in T4U's information system and providing all the data for the preparation of the printing mockup by the customer, including any physical samples, if necessary for the preparation of the print mockup.
6.3 The customer is obliged to comment on the printed mock-up within 24 hours of its delivery. Without approval of the print mockup by the customer, it is not possible to proceed with printing, embroidery, sublimation or application of prints on textiles. If the customer does not comment on the printed mock-up within the time limit laid down in the first sentence, his right to execute the contract within the delivery time shall cease.
6.4 If the customer has reservations about the first printing mockup and the following (second) print mockup sent by T4U to the customer has already been approved by the customer, the delivery period shall be extended by a period from the expiry of the time limit for commenting on the first printing mock-up to the approval of the print mockup by the customer. If the customer has reservations about the first printing mock-up and the second printing mock-up, the customer's right to execute the order within the delivery time shall cease. Depending on when the print mockup is approved by the customer, T4U will agree on a new delivery time with the customer.
6.5 After preparing the printing mockup, the patterned product can be prepared. The sampled product is prepared when T4U and the customer agree to do so. The preparation of a patterned product means the execution of printing, embroidery, sublimation or application of prints on one piece of textile.
6.6 T4U agrees with the customer whether to send a patterned product (i.e. custom textiles) by mail order or a scanned or photographed patterned product by e-mail.
6.7 In the case of sending a patterned product by mail order, the customer will be informed by e-mail about the delivery of the patterned product to the mail order service.
6.8 If a patterned product is sent to the customer by mail order, the customer is obliged to comment on the sampled product within 24 hours of its delivery. If the customer fails to comment within this period, the customer's right to execute the contract within the delivery time shall cease and T4U shall agree with the customer a new delivery time.
6.9 Without approval of the patterned product or scanned or photographed patterned product by the customer, it is not possible to proceed with printing, embroidery, sublimation or application of textile prints for the agreed scope of the order (quantity of textiles).
6:10 a.m. In the event of a customer's reservation for a patterned product or a scanned or photographed patterned product, a change in the customer's requirements from the agreed correction, the customer ceases at the time of delivery of the customer's reservation for the sampled product or scanned or photographed patterned product of T4U, the customer's right to execute the order within the delivery time, and T4U will agree with the customer a new delivery time. For the same reason (customer's request for a change from the agreed print mockup, the next change (new print mockup, new patterned product) will be charged according to the specified price list.
6:11 If the order involves something other than simply printing, embroidery, sublimation or application of printing, the deadlines set out in paragraphs 6.1 to 6.10 shall not apply and T4U shall individually agree with the customer the individual terms for sending the proofreading and patterned product or scanned or photographed patterned product and the deadlines for their approval by the customer.
7.1 The customer is obliged to take over the goods (custom-made textiles or executed work) at T4U's premises at Vaníčkova 315/7, Praha 6, unless otherwise agreed. The customer is obliged to confirm receipt of the goods in writing, usually by signing and stamping the stamp, if used by the customer, on the delivery note.
7.2 Free shipping of goods by T4U can be agreed with the customer around Prague.
7.3 By agreement with the customer, the goods can be sent to the customer by a shipping service (Messenger, DPD, UPS, Czech Post), which is paid by the customer. Each carton with goods is marked with an identification label, according to which it is possible to check the contents of the parcel. Details of the shipment are given in the delivery note.
7.4 Unless otherwise provided by law, the customer is obliged to take over the goods. The customer is obliged to confirm the receipt of the goods.
8.1 The risk of damage to the goods passes to the customer: a) by taking over the goods by the customer at the premises of the company T4U at the address Vaníčkova 315/7, Prague 6; b) by handing over the goods for transportation, if provided by a transport service.
8.2 If the customer is late in receiving the goods, the risk of damage to the goods passes to the customer at the moment of his delay in receiving the goods.
8.3 In the case of a contract for a work, the customer, in accordance with Section 2598 (1) of the Civil Code, bears the risk of damage to the objects he has provided for the performance of the work and remains their owner until the processing becomes part of the subject matter of the work. Textiles handed over by the customer to carry out the work remain in the ownership of the customer at all times and the customer bears the risk of damage to it at all times. T4U's obligation to perform the work and deliver it to the customer is fulfilled: a) by taking over the goods by the customer at T4U's premises at Vaníčkova 315/7, Prague 6; b) by handing over the goods for transport, if provided by a transport service.
8.4 After receiving the goods, the customer is obliged to follow the manufacturer's instructions for handling textiles (washing, ironing, etc.). The customer is obliged to inform the persons to whom the goods are subsequently handed over to them about the obligation to comply with the manufacturer's instructions for handling textiles.
9.1 When delivering custom-made textiles (purchase contract) or printing or applying prints to the customer's textiles (contract for work), the shrinkage and deformation of the textile material used and the printing technology used must be taken into account in the range of +/- 5% in the X and Y axes. Any deviations within the range referred to in the first sentence shall not constitute a breach of T4U's obligation.
9.2 For technological reasons, in the case of a contract for a work (printing, embroidery, sublimation or application of prints on the customer's textiles), it is accepted that a part of the textile handed over by the customer for the performance of the work will be defaced during the execution of the work. By the amount of degraded textiles, the scope of the work is reduced. The customer can avoid a reduction in the scope of the work by providing T4U with a quantity of textile that is greater than the scope of the work. To supply a larger quantity of textiles, the customer must agree with T4U.
9.3 If the quantity of degraded textiles does not exceed 2% (in words: two percent) of the total number of textiles handed over by the customer for the performance of the work, the customer shall not be entitled to reimbursement of the price of the degraded textile.
9.4 If the amount of degraded textiles exceeds 2% (in words: two percent) of the total number of textiles handed over by the customer for the performance of the work, T4U shall reimburse the customer for the purchase price of that part of the degraded textile that exceeds 2% (in words: two percent) of the total number of textiles handed over by the customer for the performance of the work, but not more than the usual price at the time and place.
10.1 The Customer is obliged to maintain the confidentiality of any facts of a commercial, production or technical nature related to T4U that have actual or at least potential material or non-material value and which are not normally available in the relevant business circles (hereinafter referred to as “Confidential Information”).
10.2 The customer must not misuse confidential information for his own benefit or for the benefit of a third party.
11.1 T4U is responsible for defects that: a) the goods have at the moment when the risk of damage to the goods passes to the customer, or) occur during the warranty period (warranty).
11.2 T4U provides the customer with a quality guarantee for all delivered products within the meaning of the relevant provisions of the Civil Code for a period of 24 months from the date of transfer of ownership to the customer, unless otherwise stipulated by T4U for the respective goods. For textiles with printing or embroidery, T4U provides the customer with a quality guarantee for 6 months, unless otherwise specified. The warranty card is either an invoice, a delivery note or a receipt issued by T4U.
11.3 T4U is not responsible for defects resulting from the characteristics of the material provided by the customer.
11.4 T4U is not obliged to check the suitability of textiles provided by the customer for printing, embroidery, sublimation or application of prints on the customer's textiles and, in case of detection of unsuitable textiles, to draw the customer's attention to this fact. If T4U notifies the customer of the unsuitability of a textile, such unsuitability being an obstacle to the proper performance of the work, T4U is entitled to suspend the work to the extent necessary until the customer has delivered the appropriate textile or has received written notice from the customer that he insists on carrying out the work using the submitted textile. The delivery period shall be extended by the period during which the execution of the work had to be interrupted. T4U is also entitled to reimbursement of costs associated with the interruption of the performance of the work or the use of inappropriate items until their unsuitability has been established.
11.5 The customer is obliged to inspect the goods received no later than the next working day after the receipt of the goods and within three working days after the receipt of the goods to notify T4U of the occurrence of defects.
11.6 If the goods are delivered with defects or if T4U is responsible for the occurrence of defects during the warranty period, the customer is entitled, by way of derogation from § 2106 to § 2111 of the Civil Code, to eliminate the defect. Elimination of the defect is carried out at T4U's option by supplying replacement goods or performing a repair. If it is not possible to carry out the elimination of the defect because the textiles necessary to perform the work are not available or it is impossible to carry out the repair, the customer has the right to a discount on the price.
11.7 The customer cannot request the elimination of the defect in the goods from T4U, i.e. claim from liability for defects, if he does not present the defective goods, namely all the pieces for which the defect is claimed.
11.8 T4U will comment on the legitimacy of the complaint within 30 calendar days from the date of delivery of the defective goods to T4U's premises at Vaníčkova 315/7, Praha 6.
11.9 The occurrence of a defect does not affect the customer's obligation to pay the purchase price.
11:10 a.m. If the customer is provided with a certain number of items at a discount due to the occurrence of a defect, these items are not covered by T4U's liability for defects. In order to be able to claim liability for defects in respect of other items, the customer must present, at the same time as the goods for which the defect is claimed, all the items for which he has been given a discount, in order to eliminate doubts as to whether the goods for which the discount has been granted are not claimed.
12.1 In its business activities, T4U is governed by Act No. 101/2000 Coll., on the protection of personal data, as amended. All data provided by the customer is stored and protected from misuse and will not be disclosed to third parties for further use. Customer data can only be used by T4U for statistical purposes and communication with the customer.
12.2 The customer has the right to withdraw his consent to the processing of personal data at any time, by means of a written statement delivered to T4U. Furthermore, the Customer has the right to request T4U in writing information about the processing of his/her personal data containing (i) the purpose of the processing of the personal data; (ii) the definition of the personal data that are or have been the subject of processing together with the indication of their source; and (iii) data on the recipients of such information.
12.3 The Customer acknowledges that he is obliged to provide his personal data correctly and truthfully and that he is obliged to inform the Seller without undue delay of any change in his personal data.
13.1 The Customer is obliged to inform T4U without undue delay of any obstacle preventing the fulfilment of its obligation.
13.2 The binding relationship between T4U and the customer is governed by Czech law, in particular Act No. 89/2012 Coll., Civil Code.
13.3 All disputes arising from the contractual relations between T4U and the customer shall be definitively decided before the competent courts of the Czech Republic, with local jurisdiction being the court designated according to the registered office of T4U.
13.4 For the contractual relations between T4U and the customer, the application of all provisions of the United Nations Vienna Convention on the International Purchase of Goods, except those whose application cannot be excluded, is expressly excluded.
13.5 These GTC are valid and effective as of the date indicated in the header of the GTC. The GTC are published on the website www.t4u.cz. Only T4U is entitled to amend or supplement these GTC at any time. By amending the General Terms and Conditions, it does not interfere with already concluded contracts. T4U will announce the amendment of the GTC by notifying it on the website www.t4u.cz.